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Contact us by clicking the customer support button
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Puma FastPay Frequently Asked QuestionsFrequently Asked Questions

What happens if my tank fill with an amount lower than what I prepaid?

Our system will issue an automatic refund of the difference. You will receive an email confirming the transaction.

Can I be fined for using a mobile phone on the station?

No. Our legal team has performed all the necessary research and confirmed that there's no current law prohibiting the use of mobile phones on service stations.

Is there a fee for using the app?

Puma FastPay is completely FREE for all users. There's no service charge or any other kind of fee. You will pay exactly the same as any other customer filling up at the station.

Important Safety Message

For your safety and the others, let's avoid distractions when refueling. Remember to save your mobile phone to continue with the dispatch process and maintain attention. Be Puma Safe

More frequently asked questions

Puma FastPay Contact usContact us

Click on the button below to contact one of our customer service representatives.

You can also contact us by email
[email protected].